Why choose RTX Skype DualPhone 3088 and not a Wifi Phone
Because it is more reliable (DECT), has no interference problems with other wireless devices (Wi-Fi, Bluetooth), has a much longer talk time (more than 10 hours), standby time (more than 140 hours) and range (up to 300 meters). In practice the DUALphone 3088 has a superior voice quality with increased distance between the handset and the base station/router. This is due to less packet loss and interference compared to a Wi-Fi phone. Furthermore, with the DUALphone 3088 you get a 2-in-1 telephone for both Skype and ordinary landline calls
What is a DUALphone?
Only Your DUALphone combines two phones in one unit, allowing you to use Skype , SkypeOut , /SkypeIn as well as traditional telephony via landline. Thus, you can use your DUALphone on two networks, for instance allowing you to establish a conference call between users on both networks.
Is it easy to connect my DUALphone to the Internet?
Yes. It only requires you to connect the base station to a power outlet and to your Internet connection. However, you might need a router/switch/hub if you want to connect more units to the same Internet connection, for instance both your computer and your DUALphone. We recommend that you use a peer2peer friendly router for this purpose.
Are there any special requirements on my Internet connection?
Yes. You have to use an Internet connection that is 'Always on'. Some broadband connections demand that you log onto the Internet every time you wish to use it, and the connection will automatically close after for example 20 minutes of inactivity. Your DUALphone does not work with such connections, only with 'Always on' connections. Contact your Internet provider and get an 'Always on' connection. Possibly 'Always on' can be enabled via your provider's homepage
Can my DUALphone be updated with new software?
Yes. Unlike many other products, the firmware of your DUALphone can be updated to always give you access to the latest features
What Skype services does my DUALphone support?
Your DUALphone supports Skype, SkypeOut, SkypeIn and Voicemail.
What is SkypeOut?
SkypeOut allows you to call ordinary phones and mobile phones at very competitive prices. There might be restrictions applying to calls to special service numbers in certain countries.
How much are calls to ordinary phones and mobile phones via SkypeOut?
You can make big savings. Check the prices at www.skype.com
Is it expensive to use Skype with a volume based Internet connection?
No. Skype does not take up much bandwidth. On average, Skype uses 0-0.5 Kbps during standby and 3-16 Kbps during calls.
Does Skype work behind a NAT router?
Yes. Skype works behind most NAT routers. We recommend that you use a peer2peer friendly router.
Does my DUALphone support several languages in the menus?
Yes. You can choose between 12 languages: Italian, Portuguese, Polish, Spanish, Dutch, Finnish, Danish, Swedish, English, German and French Note: Russian will be available in a forthcoming firmware version
Does my DUALphone support connections via proxy servers and firewalls with approval?
Yes. Your DUALphone supports HTTP or HTTPS proxies, authenticating HTTPS/SSL and SOCKS5 proxies
In which countries has the DUALphone 3088 been approved?
The DUALphone 3088 has been approved in the following European Union Member States: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Faroe Island, Finland, France, Germany, Greece, Greenland, Hungary, Ireland Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The Netherlands, United Kingdom. Other countries: Iceland, Liechtenstein, Norway and Switzerland. Coming soon: Australia, South Africa and New Zealand..
Can I use the DUALphone as a conference phone?
Yes, the DUALphone 3088 has a handsfree speakerphone, just as you can be the invited party on a Skype conference call. DUALphone 3088 can also manage a 3-party call between landline and Skype calls
Is it safe to call via Skype?
Yes. All your Skype calls are encrypted, thus increasing the safety and protection of personal information
Can Is it safe to have my user data on the Skype server?
Yes. All your profile data and your contacts are located on a Skype Server, not on your DUALphone. A digital signature, based on a public and a private key, protects all profile data. The public key is used to encrypt the data, allowing only the person with the right key to make the data readable again
Can I make an emergency call via Skype?
Yes. All your Skype calls are encrypted, thus increasing the safety and protection of personal information
Can I use the DUALphone as a conference phone?
No. Skype does not allow emergency calls, but provided you have an active landline connection and your DUALphone is connected to the base station and the base station is connected to the landline, you can route emergency calls via this line. Please note that emergency calls can only be made when the base station is connected to the power outlet and it is turned on. The phone cannot be used during a power failure
Can I protect myself against harassment via Skype?
Yes. You can always block certain persons from contacting you via Skype. You can also prevent groups of persons from contacting you
Can my DUALphone use a static IP address?
Yes. You may configure a static IP address
Can I call ordinary phones and mobile phones via Skype?
Yes. However, this requires that your Skype account supports SkypeOut, a service you can buy at www.Skype.com. With SkypeOut you can call ordinary phones and mobile phones at very competitive prices
Can ordinary phones and mobile phones call me via Skype?
Yes. However, this requires that your Skype account supports SkypeIn, a service you can buy at www.Skype.com. With SkypeIn you get an ordinary phone number that your contacts can call
Can I use my DUALphone in another country?
Yes. Your DUALphone can be connected to the Internet anywhere with an active Internet connection. The landline connection will also be working in other countries
What is the range of my DUALphone?
The maximum distance between the handset and the base station depends on the environment you are working in. However, you should typically have a range of some 50 metres indoors and 300 metres outdoors
Is the handset GAP compatible?
Your DUALphone uses a number of features specific to Skype. Therefore we recommend that you do not use other handsets than the one provided with your DUALphone.
Can I use several handsets with the same base station?
Yes. You will be able to use up to six handsets which can all take advantage of the same Skype account. This is a coming feature
Can I divert an incoming Skype call?
Yes. However, this requires you to have Skype credits on your Skype account.
Can I check my Skype credit status?
Yes, you can check your Skype credits from your DUALphone handset.
Is there an answering machine in my DUALphone?
Yes, provided your Skype account supports Voicemail, a service that you can buy via www.skype.com. This allows you to divert all incoming Skype calls to your voicemail
Can I associate a picture with my Skype account?
Yes. However, you have to sign in to your Skype account via your computer and upload the picture from there. Skype will automatically change the uploaded picture to the correct size. In order to have the best picture quality we recommend that you upload a 96 x 96 pixel picture. You can upload in JPG (.jpg) as well as bitmap (.bmp) format.
Which protocol does my DUALphone use?
The Skype part of your DUALphone uses a protocol of its own. The HTTP protocol is used for Firmware updates and all data transmissions are encrypted
How long is the talk time on fully charged batteries?
Minimum 10 hours.
How long is the stand by time on fully charged batteries?
Up to 140 hours.
Do I need a computer?
YesNo, there is no need to have a computer - simply connect the DUALPhone base station to your broadband router or modem. If you want to use the landline connection feature, you will also need to connect the base station to the landline connection.
How many Skype contacts does the DUALphone support?
200
Which headset works with the DUALphone?
The connector is of the mono type and the plug size 2.5 mm. Please note that not all headsets will be suitable. Ask for a set with an impedance of 30 Ohms or higher. We recommend that you use the Jabra EarWave boom with a universal 2.5mm jack. (Jabra p/n 100-73030000-50)
I don’t have a landline jack near where I want to place my phone?
We recommend that you purchase a wireless phone jack, which can be installed in 1 minute
Does the Skype online status Do not disturb work with landline calls?
Yes, you will not be disturbed by any landline calls, but you can see the calls under missed calls
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